At Patra Dental Clinic, we prioritize your privacy. This policy explains how we collect, store, and use your information when you interact with our clinic—whether as a patient or a visitor.
🔍 What Information We Collect
We may collect the following information:
- Your name, age, gender
- Contact details (mobile number, email address)
- Dental and medical history
- Photos, radiographs, and treatment-related records
- Appointment details and feedback
- Information submitted through online consultations
💾 How Your Data Is Stored
All data is securely stored in digital format only. We do not maintain paper records unless legally necessary. We use encrypted and secure systems to protect your records.
💬 WhatsApp Communication
We use WhatsApp Cloud API for automated communication, including:
- Appointment confirmations and reminders
- Follow-up notifications
- General clinic updates
Note: These messages are system-generated and may not be monitored in real time. For urgent needs, please call us directly.
🔒 We Do NOT:
- Sell or rent your data
- Share your personal info without your consent
- Spam your contact details
We only share your data:
- With referring specialists (with consent)
- If required by law or regulatory authorities
🧾 Your Rights
- Request access to your data or correct any info
- Opt-out of WhatsApp communication
- Request deletion of records (as legally allowed)