🛡️ Privacy Policy – Patra Dental Clinic

At Patra Dental Clinic, we prioritize your privacy. This policy explains how we collect, store, and use your information when you interact with our clinic—whether as a patient or a visitor.

🔍 What Information We Collect

We may collect the following information:

• Your name, age, gender
• Contact details (mobile number, email address)
• Dental and medical history
• Photos, radiographs, and treatment-related records
• Appointment details and feedback
• Information submitted through Google Forms or during online consultations

💾 How Your Data Is Stored

We use encrypted and secure systems to protect your records, including cloud storage and protected databases.

💬 WhatsApp Communication

We use WhatsApp Cloud API for automated communication, including:

• Appointment confirmations and reminders
• Follow-up notifications
• General clinic updates
• Online consultation responses

🌐 Online Consultations & Forms

If you submit any form via Google Forms or consult us online, your details will be securely stored and treated with the same confidentiality as in-clinic visits.

💳 Payment Gateways

If you pay via a digital payment gateway (e.g., UPI, Razorpay, etc.), your payment information is processed securely by the respective platform. We do not store card or bank details.

🔒 We Do NOT:

• Sell or rent your data
• Share your personal info without your consent
• Spam your contact details

We only share your data:

• With referring specialists (with consent)
• If required by law or regulatory authorities
• For clinical audits or academic use (fully anonymized)

🧾 Your Rights

You have the right to:

• Request access to your data
• Correct any inaccurate info
• Opt-out of WhatsApp communication
• Request deletion of records (as legally allowed)

📢 Policy Updates

This Privacy Policy may be updated periodically. Please refer to this page for the latest version.